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Athena Health is the secure Electronic Health Record (EHR) program that Oaklawn Medical Group uses to hold and store all the personal health information of our patients. It is also the program that is used by medical group patients to pay their bills online. Athena Health QuickPay Portal is fully protected. However, they have seen a spike in fraudulent look-alike websites.
One of the most effective and safe ways to pay your bill online is to log on to the QuickPay Portal using the Patient Portal tab located on Oaklawn’s website and click on the Oaklawn Medical Group Portal button. There are many ways that you can proactively protect your information. Always be on the lookout for red flags whenever you are inputting any personal information online.
Victims should file a police report and contact their bank and credit card company(s) to protect their accounts.
In the past several months we’ve seen fraudulent websites emerge online that attempt to solicit payment from healthcare patients. Some of these websites seek to mimic Athena Health’s QuickPay Portal.
Our QuickPay Portal is secure. However, fraudulent look-alike websites with similar names have begun to appear in internet search results. While patients should only make online payments using the URL provided on their patient billing statements, we’ve heard reports of patients being tricked by internet search results.
We’re making significant investments to combat this problem on behalf of our customers and their patients.
Here is what we’re doing to fight back against these bad actors:
We encourage you to educate your patients about the risks of fraudulent online payment websites. Here are some warning signs that they’ve reached an imposter site:
It’s incredibly frustrating that scammers create these sites to exploit people trying to pay medical bills. We’re dedicated to doing what we can to confound their efforts. If a patient believes they made a payment on a fraudulent site, they should immediately call their bank or card issuer to cancel the payment and take steps to secure their account.