Oaklawn complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, religion, conscience (whether it’s religious beliefs or moral convictions), sexual orientation, sex (including sex Oaklawn complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, religion, conscience (whether it’s religious beliefs or moral convictions), sexual orientation, sex (including sex assigned at birth, gender identity, recorded gender, or pregnancy or pregnancy-related condition), HIV status, veteran or military status, or source of payment including but not limited to inability to pay, Medicare, Medicaid or the Children’s Health Insurance Program (CHIP) for services or any other basis prohibited by federal, state, or local laws.
Oaklawn does not exclude people or treat them differently because of race, color, national origin, age, disability, conscience (whether it’s religious beliefs or moral convictions), sexual orientation, sex (including sex assigned at birth, gender identity, recorded gender, or pregnancy or pregnancy-related condition), HIV status, veteran or military status, or source of payment including but not limited to inability to pay, Medicare, Medicaid or the Children’s Health Insurance Program (CHIP) for services or any other basis prohibited by federal, state, or local laws. Treatment decisions will be based solely on the medical needs of the patient and the capacity and capabilities of the facility to provide the medical care and treatment required.
It is the policy of Oaklawn to provide quality health care to all persons. Treatment decisions will be based solely on the medical needs of the patient and the capacity and capabilities of Oaklawn to provide the medical care and treatment required.
Oaklawn Provides free aids and services to people with disabilities to communicate effectively with Oaklawn, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages.
If you believe that Oaklawn has failed to provide the services outlined above or discriminated in another way on the basis of race, color, national origin, age, disability, moral conviction, religion, or sex, you can file a grievance with Oaklawn’s Patient Advocate by phone or mail at:
- Phone: 269-789-8286
- Mail: Attn: Oaklawn Patient Advocate, 200 N Madison St, Marshall, MI 49068
If your concern is not resolved through Oaklawn, you may file a complaint with the U.S. Department of Health and Human Services via:
- Online: Office for Civil Rights Complaint Portal: https://www.hhs.gov/ocr/complaints/index.html
- Phone: 1–800–368–1019, 800–537–7697 (TDD)
- Mail: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201
- Email: ocrmail@hhs.gov
Ask your caregiver for a copy of Oaklawn’s Nondiscrimination Notice.
This Notice was published and became effective on February 9, 2017 (Revised 2/17/2026 & 5/1/2026)
